Document Management Case Studies.
Texas Department of Public Safety
Document Manager (electronic document management software) takes care of the paperwork for the Texas Department of Public Safety. Like any large organization, the TDPS relies heavily on technology, including digital DM software, to help it perform its important tasks.
- Client:
- Texas Department of Public Safety
- Country:
- USA
- Industry:
- Public Safety.
- Profile:
- Created in 1935, the agency is responsible for maintaining public safety in the state of Texas ranging from supervising traffic on rural highways to preserving the peace and investigating crime.
- Key Drivers:
- The TDPS needed a DM system that could cope with everexpanding requirements and document volumes - to meet new state statutes and law enforcement practices.
With a broad charter to supervise everything from the traffic on rural highways across the expansive state of Texas to preserving the peace and investigating crime - the Texas Department of Public Safety has an extremely challenging role. Like any large organization, it relies heavily on technology to help it perform its important tasks.
Document Manager now plays an essential role in a wide range of document management applications within the Texas Department of Public Safety, including fingerprint processing and archiving crime records, vehicle inspection records, driver licensing and the state’s driver information bureau and concealed handgun licenses.
University of Birmingham
Document Manager transforms the University of Birmingham with fully electronic archiving. The University of Birmingham is over 100 years old and a founding member of Universitas 21, a group of elite research universities.
- Client:
- University of Birmingham
- Country:
- UK
- Industry:
- Higher Education.
- Profile:
- Reduction of paper archive, Staff Efficiency and Accelerated Document Access & Distribution.
- Key Drivers:
- Over 15,000 students from more than 150 countries.
The University was the first UK university to establish a faculty of commerce and Incorporate a medical school. The university attracts over 15,000 students from more than 150 countries.
Document Manager played a key role in transforming the way the university’s Finance and Personnel departments and its Academic offices process and store documents. The system was implemented by Capital Capture.
Virginia State Police
Document Manager gets documents under control for the Virginia State Police.
- Client:
- Virginia State Police
- Country:
- USA
- Industry:
- Police.
- Profile:
- Serving the Virginia community for 75 years, the VSP strives to improve the quality of life for those living, working and visiting in Virginia.
- Key Drivers:
- Accelerate retrieval of documents, improve document quality and control. Elevate levels of customer service.
The Virginia State Polices processes a tremendous amount of queries, in excess of 375,000 a year. Each of these requires careful and detailed access of files and dissemination of accurate information to the requesting party. School districts, relying on this information to make hiring decisions, make over 100,000 requests a year.
The powerful document management modules have provided crucial information capture and access throughout the Virginia State Police organization. Data is captured securely and at a level of quality that meets the legally required standards.